We are committed to offering the best in performance outdoor gear, clothing and footwear at competitive prices. The brands and styles we carry offer excellent craftsmanship and fair pricing, and we check our prices frequently to ensure that you are receiving outstanding value on your purchases. If you find a lower price, you're covered under our Price Match Plus Guarantee: If you find an identical product (ie, the same size, color, season, etc.) offered by another US authorized online retailer, we will beat their price by 5% of the difference. Simply contact us before (or up to 14 days after) your purchase by email: customerservice@altrec.com or phone: 1-800-369-3949. Provide us with the link to the competitor's product and we will respond to your request immediately.
An Example: You find a backpack that we sell for $100 on a competitor's site for $90. That's a difference of $10. We'll gladly sell you the pack for $89.50:
| Our Original Price | Their Price | Difference | 5% of Difference | Match Plus Price |
|---|---|---|---|---|
| $100 | $90 | $10 | $0.50 | $89.50 |
The Fine Print
We hate fine print too, so we have tried to keep it simple. To qualify for the Price Match Plus, your purchase must meet the following conditions:
If we are unable to verify that the above conditions have been met, we will notify you that we require additional information to verify the Price Match. In most cases, we can approve the Price Match Plus request the same day.
OUR HOURS
Mon-Fri: 6am-7pm PDT
Sat: closed
Sun: noon-8pm PDT
